Refund policy
Our 30-Day Crystal-Clear Guarantee
We want you to love your results. If your headlights aren't visibly clearer after using Clarix, you can request a full refund within 30 days of delivery. You don't need to send the product back.
How to request a refund
Email us at support@clarixcar.com with:
- Your order number
- A short description of the issue
- A photo of your headlight after using the kit (this helps us improve and process your request faster)
We'll reply within 1–2 business days. Once your refund is approved, it will be issued to your original payment method within 5–10 business days, depending on your bank.
Damaged, defective or wrong items
If your order arrives damaged, leaking, or with the wrong item, email us within 7 days of delivery with your order number and a photo. We'll send a free replacement or issue a full refund, whichever you prefer.
Lost or missing packages
If your tracking hasn't updated in 10 business days, or your package shows as delivered but you didn't receive it, contact us and we'll help locate it or make it right.
Cancellations
You can cancel your order for a full refund any time before it ships. Once an order has shipped, the 30-Day Guarantee above applies.
Free gifts
Free gifts included with bundle orders don't need to be returned and aren't refundable on their own.
Questions?
Contact us anytime at support@clarixcar.com. We're happy to help.
Clarix · Clarix Headlight Restoration